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Privacy Policy

 

Effective Date: 20th September 2024

At Pivot to Prosperity, your privacy is critically important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or engage with our services. By accessing our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

 

1. Information We Collect

We collect various types of information from our users to provide and improve our services. This includes:

1.1 Personal Information You Provide:

  • Contact Information: Name, email address, phone number, and mailing address when you sign up for our services, newsletter, or download a resource.

  • Business Information: Your company name, business challenges, and goals to customize our services.

  • Payment Information: Credit card or other payment information collected through secure third-party payment processors.

1.2 Automatically Collected Information:

  • Cookies and Usage Data: Information such as your IP address, browser type, pages viewed, and time spent on our site is automatically collected through cookies and tracking technologies.

  • Device Information: We may collect information about the device you use to access our website, such as operating system, device settings, and hardware identifiers.

 

2. How We Use Your Information

We use your information for several purposes, including but not limited to:

  • Providing Services: To deliver our coaching, mentoring, and business resources, tailored to your needs.

  • Improving User Experience: To analyze website usage, enhance site performance, and understand customer preferences.

  • Communication: To respond to inquiries, send confirmations, notify you of updates, and provide promotional materials or newsletters (with an opt-out option).

  • Transaction Processing: To facilitate payments securely through third-party processors.

  • Compliance: To comply with legal obligations and enforce our policies.

 

3. Legal Basis for Processing (for European Union Visitors)

 

If you are located in the European Union (EU), we rely on the following legal grounds under the General Data Protection Regulation (GDPR) to process your personal data:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose.

  • Contractual Obligation: Processing is necessary for a contract we have with you or because you asked us to take specific steps before entering into a contract.

  • Legitimate Interests: Processing is necessary for our legitimate interests, unless overridden by your interests or fundamental rights.

 

4. Sharing and Disclosure of Information

 

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Third-Party Service Providers: We may share your information with trusted third-party providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, email marketing platforms). These parties have agreed to keep your information confidential.

  • Legal Requirements: We may disclose your personal information if required by law, or to protect our legal rights, comply with a court order, or respond to a government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

5. California Privacy Rights (For California Residents)

 

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

  • Right to Know: You have the right to request information about the categories and specific pieces of personal information we collect, use, disclose, and sell (note: we do not sell personal information).

  • Right to Delete: You can request that we delete your personal information, subject to certain legal exceptions.

  • Right to Opt-Out: You have the right to opt out of the sale of your personal information (again, we do not sell personal data).

  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights under CCPA.

 

To Exercise Your Rights:
If you are a California resident and would like to exercise any of your CCPA rights, please contact us at info@pivottoprosperity.com or call 800-960-4823.

6. Your Privacy Rights (GDPR for European Residents)

 

Under the General Data Protection Regulation (GDPR), EU residents have the following rights regarding their personal data:

  • Right of Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You have the right to request corrections to inaccurate or incomplete data.

  • Right to Erasure ("Right to be Forgotten"): You can ask us to delete your data in certain situations.

  • Right to Restrict Processing: You can request that we limit the processing of your personal data.

  • Right to Data Portability: You can request that we transfer your data to another service provider.

  • Right to Object: You can object to the processing of your personal data in certain cases, including for marketing purposes.

 

To Exercise Your GDPR Rights:
Contact us at info@pivottoprosperity.com with the subject line "GDPR Request."

7. Cookies and Tracking Technologies

Our website uses cookies to track visitor activity and improve user experience. Cookies are small files stored on your device, allowing us to recognize your browser and remember certain information.

You can manage cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

8. Data Security

At Pivot to Prosperity, we take the security of your personal information seriously. We implement a range of industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These protective measures include, but are not limited to:

  • Encryption of sensitive data during transmission and storage.

  • Secure servers and firewalls to protect our data storage systems.

  • Regular system monitoring and vulnerability assessments to identify and address potential security threats.

  • Access controls to ensure that only authorized personnel have access to sensitive data.

 

While we use all reasonable and appropriate protective measures to prevent data breaches, no system is entirely foolproof. In the unlikely event of a data breach, we have procedures in place to respond promptly and inform affected individuals as required by law.

 

Your trust is important to us, and we are committed to safeguarding your personal information to the best of our ability.

9. Data Retention

How long we retain your data:


We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as providing services, complying with legal obligations, resolving disputes, or enforcing agreements. Once data is no longer required, we securely delete or anonymize it.

10. Children’s Privacy

Children’s Online Privacy Protection:


Our website and services are not intended for use by individuals under the age of 16, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 16, we will take steps to delete that information as soon as possible. If you believe that we have collected information from a minor, please contact us immediately at [Your Contact Information].

 

11. International Data Transfers

 

Transfer of data outside your country:


As a global business, your personal information may be transferred to, stored, or processed in countries outside your own, including countries that may have different data protection laws than those in your jurisdiction. We ensure that appropriate safeguards are in place, such as contractual obligations, to protect your personal data when transferred internationally.

 

12. Your Consent

Your agreement to this policy:


By using our website and services, you consent to the collection and use of your personal information as outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services.

 

13. Changes to This Privacy Policy

 

Policy updates:

 

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal obligations. We will post any updates to this page, and the effective date will be revised accordingly. Your continued use of our website and services after any changes to the policy constitutes acceptance of those changes.

14. Contact Information

 

How to contact us:

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Pivot to Prosperity

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